Contact us
Report a problem, ask a question, or tell us what needs improving.
Messages are reviewed privately in ToolsVerse. We do not accept document uploads through support.
Which option to choose
- General question
- Anything about how a tool works or what the site does. If the question is about a specific tool, the page for that tool usually answers it faster — most carry a short explanation of the method and the cases it does not handle.
- Report a problem
- A tool producing a wrong result, refusing a file it should accept, or failing part-way. Telling us the tool, the browser and what you expected instead of what you saw is usually enough to reproduce it.
- Privacy request
- Ask us to delete something you sent us. This is the route our privacy policy points at, and the only personal data we hold is what you typed into this form, a tool request or a vote. Your files are not part of it, because they never reached us.
- Security concern
- For a vulnerability, writing to security@tools-verse.com reaches the same people more directly. We confirm receipt, keep you updated while it is fixed, and credit you if you would like to be credited. Our security page sets out the disclosure process.
What happens to your message
What you type is stored so we can answer it, and it is kept until it has been dealt with and then removed by an administrator. We have not set a fixed deletion period, and we would rather say that than publish a schedule we do not operate. We do not sell what you send or add it to an advertising profile.
We cannot accept documents through support. If a file is involved in a problem you are reporting, describe it — its type, roughly how large it is, and where the tool stopped — rather than attaching it. That is usually enough, and it keeps your file where it belongs, which is on your own device.